It is very important to us that our clients are satisfied. We will do everything in our power to serve you as well as possible. Nevertheless, it may be that a client is dissatisfied e.g. with a particular aspect of our services. If that may be the case you can submit any complaints to our complaints officer, Vonne Laan (firstname.lastname@example.org). Your complaint will be handled in accordance with our Complaints Procedure. However, we value your feedback and would prefer to hear about any concerns at an earlier stage.
Below, you can find links to our Complaints Procedure in English or Dutch.